If you created a D-N-B.co.uk account (whether by email and password, or by signing in with Google or Facebook), or gave us your email address in another way, you can ask us to delete your data at any time. Deletion is done by hand by our team, not by a button on the site.
To ask, email [email protected] from the address you used, with the subject line “Delete my data”. We will confirm it is you, then delete your account record (name, email address, password hash, profile picture link and membership flags) and remove what we can find tied to your email address in these places: your account, newsletter and weekly alert preferences, Founding member and Founding interest records, event submissions, and your contact in our mailing list at Resend. We aim to reply and finish within one month.
Some things are handled differently. Pictures you uploaded (a profile picture or an advertising banner image) are files we remove by hand. Banner booking and payment records we must keep for accounts or legal reasons are kept for the period the law requires, and we will tell you what we are keeping and why. Copies in our nightly backups are removed when those backups expire, about five weeks later. Stripe keeps its own payment records under its own policy.
What we hold and why is explained in our Privacy Policy.
If you signed in using Facebook Login, deleting your D-N-B.co.uk data removes what we hold from that connection. We only ever stored the name, email address and profile picture link Facebook provided at sign-in, nothing more. You may also separately remove D-N-B.co.uk's access from your own Facebook account at any time via Facebook's Settings & Privacy → Apps and Websites.
Questions? Contact us at [email protected].